We want you to be fully satisfied with every item that you purchase online from mvp.
If you are not satisfied with an item that you have purchased online, you may return the item within 30 days for
a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.
Many of the items that are sold on mvp come with a manufacturer's warranty.
MVP online store offers you the option to receive up to two additional years of protection against product
breakdowns resulting from mechanical or electrical failure caused by defects in workmanship and/or materials.
Choose the NEW (National Electronics Warranty Corporation) extended warranty on the Product
Detail Page for extended coverage. The NEW extended warranty begins when the manufacturer's
warranty expires. You can choose from a one-year or two-year additional coverage plan.
Secure Shopping Guarantee.
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
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To purchase a NEW extended warranty:
If an extended warranty is available for a product you have chosen, select the level of coverage from the drop-down menu on the Product Detail Page.
Click "Add to Cart."
Confirm your selection in the Shopping Cart (selected coverage will appear with appropriate pricing, along with the product).
If you are finished shopping, click "Proceed to Checkout" and complete your purchase.
The Terms and Conditions for the extended coverage will be mailed to you separately.
30-Day Money-Back Guarantee
The item must be returned in good condition, in original packaging (whenever possible), and with all paperwork, parts and accessories to ensure full credit. After 30 days, please contact the manufacturer directly.
Our Standard Return policies do not apply to all items. For a list of exceptions to our Standard Return policies and instructions on how to return these particular items please read our Return Exceptions policy.
If you receive a damaged or defective item, contact a Customer Service specialist within 30 days of delivery
. Please supply the specialist with your order number, item number and tracking number from your original confirmation
e-mail. The specialist will also need your e-mail address and phone number.
mvp dot com will make every reasonable effort to replace the item in a timely manner.
We cover shipping charges if there was damage to the item due to shipping.
Credit cards accepted:
American Express
Discover
MasterCard
Visa
Other forms of payment:
Online Gift Certificates
We do not accept:
CODs , Layaway plan
Important information about payment:
For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.